Building Stronger Healthcare Practices
Our
Services
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Clinic Operations Consulting
We fix what slows your clinic down from scheduling and workflows to staff coordination. The goal is simple: smoother days, happier patients, and a stronger bottom line.
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Financial & Revenue Growth
We help your practice earn more by improving billing accuracy, managing insurance contracts, and finding where money is lost
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Workforce & Team Alignment
We make sure the right people are in the right roles, at the right time. That means better scheduling, accountability, and team performance.
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Data Analysis & Integration
We turn complex data into insights using dashboards and automation tools, helping leaders make faster, smarter decisions.
GETTING TO KNOW MICHAEL KEMP
Fractional Chief Operating Officer
Healthcare Operations and Growth Strategist
Michael Kemp is an accomplished healthcare operations executive and the driving force behind Sonoran Healthcare Strategies, where he partners with private practices and specialty clinics to build structure, stability, and long-term growth.
With more than a decade of leadership experience in healthcare operations, financial management, and organizational strategy, Michael brings a rare ability to translate business goals into practical systems that perform. His background includes guiding multi-location medical groups through transitions, optimizing workflows, implementing technology-driven solutions, and improving patient satisfaction through operational excellence.
At Sonoran Healthcare Strategies, Michael leads with a hands-on and results-driven approach that helps practice owners navigate challenges such as staffing alignment, revenue optimization, and sustainable scaling. He combines analytical insight with genuine partnership, ensuring every engagement strengthens the clinic’s foundation while supporting better care delivery.
Michael’s work has consistently helped healthcare organizations reduce overhead, enhance profitability, and achieve measurable operational improvements. His commitment to building stronger healthcare practices is matched only by his belief that great outcomes start with empowered teams and well-designed systems.
Fix What Drains Revenue in Clinics
Fact:
Healthcare claim denials continue to climb, with initial denial rates rising from 9% in 2016 to nearly 12% by 2022, according to CAQH data. Even a one-point increase can result in six-figure revenue losses for mid-sized clinics. This trend reflects growing payer complexity, coding issues, and front-end process gaps that directly affect cash flow and profitability.
What We Can Do as Your Fractional COO:
At Sonoran Healthcare Strategies, we strengthen your revenue cycle from the inside out. Our fractional COO service reviews every stage of your billing workflow, ensures clean claims at first submission, trains your staff on denial prevention protocols, and installs real-time dashboards to track payer trends. The result is fewer denials, faster reimbursements, and higher financial stability for your practice.
Fact:
Studies show that in-person visits have a 21 percent no-show rate while telemedicine with pre-visit support reduces it to 15.3 percent, a 28 percent improvement. Reducing missed appointments helps clinics recover significant revenue and improve patient access.
What We Can Do as Your Fractional COO:
Sonoran Healthcare Strategies helps clinics lower no-show rates through smarter scheduling, automated reminders, and data analysis integration. We streamline operations so every appointment counts, improving efficiency, revenue, and patient satisfaction.
What Our Clients Say
Book a FREE Appointment.
Start building a stronger healthcare practice today. Schedule a free consultation with Sonoran Healthcare Strategies to learn how our Fractional COO services can streamline your operations, improve revenue performance, and enhance patient care.
FAQs
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A Fractional Chief Operating Officer brings executive-level leadership to your practice without the cost of a full-time position. At Sonoran Healthcare Strategies, we provide hands-on guidance to help clinics improve their day-to-day operations, enhance efficiency, and support long-term growth. This includes optimizing scheduling and staffing models, improving revenue cycle management, strengthening internal communication, and creating systems that ensure consistency and accountability across the organization.
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A consultant typically provides recommendations and strategic advice, while a Fractional COO goes beyond guidance to execute the plan side by side with your team. At SHS, we focus on implementation and measurable results. We analyze your operations, develop an action plan, and stay involved to make sure improvements are actually delivered. This approach gives your clinic the structure, leadership, and consistency of an in-house executive while keeping costs predictable and scalable.
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A Fractional COO is most valuable when a practice is experiencing growing pains, leadership gaps, or inefficiencies that limit profitability. Many clinics reach a point where patient demand increases faster than their internal systems can handle. SHS steps in at that stage to help realign operations, strengthen management processes, and ensure the team can support continued growth. Whether you are expanding, merging, or simply looking to improve your operational health, a Fractional COO brings the expertise and structure to move your organization forward.
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We believe in lasting partnerships built on measurable improvement. After stabilizing operations, we continue to support our clients through regular performance check-ins, data-driven reporting, and operational reviews. This ongoing support allows us to identify new opportunities, address challenges early, and make sure every system we put in place continues to work efficiently. Our goal is not only to solve today’s issues but to ensure your practice continues to grow stronger over time.